Our COVID-19 Safety Measures

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Your safety, the safety of our patients, clients, and staff are important to us.

We have implemented these procedures in response to COVID-19 and to ensure everyone’s safety while within our facilities.





Safe Visit

Your safety and the safety of our patients, clients, and staff are very important to us.

Please know that we are taking all precautions possible to ensure you are safe during your appointment.





Wear A Face Mask

If you are medically able to, we request that you wear a mask that fully covers your mouth and nose. If you are unable to wear your own mask, we have disposable masks available for you.





Check-in & Screening

To ensure your safety and the safety of our staff, we will be pre-screening all scheduled patients.

COVID-19 screening will take place on the 6th floor for ALL patients.









Social Distancing

We are practicing social distancing.

Please limit elevator use to two individuals at a time.

Please adhere to social-distancing guidelines while waiting for your appointment.





Use Hand Sanitizer

No-touch hand sanitizing units will be available for your use.

We ask you to please use it upon arrival and departure.





Grand Pearl Spa will resume regular business operations on June 1st, 2020.

We ask that patients and clients refrain from bringing any guests or children.

Please note, valet parking will be temporarily suspended and the Amway Grand Hotel parking structure will be closed.

Validated parking will still be available for all patients and clients in the JW Marriott Parking Structure located at

235 Louis St NW, Grand Rapids, Michigan 49503

Once you have self-parked, please enter through the sliding doors located next to the valet entrance.

Please don’t forget to check-in on the sixth floor for screening prior to your appointment.

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